TERMS AND CONDITIONS
These terms do not supersede statutory rights under the Sale of Goods Acts but are designed to clarify the principles and procedures by which we operate.
HOW TO PAY:
All transactions are in pounds sterling. We accept online payment in a secure environment with the following credit and debit cards: MasterCard, Visa, Visa Delta.
If you would prefer to pay by cheque or bank transfer please contact us.
No binding contract will exist between us until we have accepted your order. All goods are sold subject to availability.
All prices shown on this website are quoted in pounds sterling.
PRODUCT DESCRIPTIONS, COLOURS AND CHARACTERISTICS:
Great care has been taken to ensure that the images and descriptions on the website corresponds with the products. There may be slight variation in the products due to the character of natural materials. Every effort has been made to supply accurate colour images, but please not that every screen displays colours differently and it is impossible to provide a perfect match.
DELIVERY
Please note that the online shop is for UK orders only. Once an order is placed and payment has been successful, it will be dispatched using Royal Mail Special Delivery. You will be informed via email when the item has been shipped. Delivery dates are not guaranteed but we will do our utmost to ensure goods are delivered within the stated date or soon afterwards. If goods do not arrive within a reasonable timeframe, please contact the studio.
RETURNING ITEMS AND REFUNDS
If you are not happy with your blanket when it arrives and wish to return it, please contact the studio for details on returns and refunds. You will need to return the item in a re-saleable condition. You will receive a refund for the price of the blanket, but delivery costs cannot be refunded. Returned items are sent at the risk of the customer.
CANCELLING YOUR ORDER
Your order can be cancelled before it is dispatched, please contact the studio as soon as possible.
ERRORS
Every effort is made to ensure that all the information provided on this website is correct at the time of going on line. If we discover an error relating to your order, we will contact you as soon as possible to advise you of the error and confirm that you still wish to proceed.
COPYRIGHT
All the text, graphics, images and design including artworks and products which appear on this site are protected by copyright, design rights, and other intellectual property rights, which are owned by Hannah Robson
PRIVACY POLICY
We will respect the privacy of your personal data, and will comply with all relevant and current data protection legislation. We will not disclose your personal data to anyone, unless required to do so by a court of competent jurisdiction.
When you place an order with by email or via the website, we require some information to complete the transaction, including name, address, email address and telephone number. By placing an order with us, you agree to your data being processed and stored by Hannah Robson. Some relevant information may be shared with relevant a third party for the purpose to completing the order (such as Royal Mail for shipping).
If you have signed up to the mailing list, and wish to have your data removed, please contact the studio directly
AMENDMENTS TO THESE TERMS & CONDITIONS
We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when posted on the Website.